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Complaint handling procedures


Hire shops' goal is the continuous improvement of the services we offer. That is why we encourage our customers to express their complaints, comments and suggestions so that we get even better.


How can you produce in your complaints:


1. Directly to the store. The managers of our branches are authorized to address any problems relating primarily the rental of equipment, giving you an immediate solution to any problems that may arise in applying our campaign "satisfaction guaranteed". If you are not satisfied with the gear you rent from us, the manager can free you of charge for even 48 hours.

2. By phone. 6 days a week from 7:00 am to 5.00 pm on 0030 2310 566868

3. On the web. On this website, by filling out the contact form of the respective store.


You should receive a response within: ten (10) working days for companies and five (5) days for individuals.


If you are not satisfied with our response, please contact by telephone or on paper the CEO of our company

Kostianis Nikolaos

Monastiriou 140

PC 54627

Tel 0030 2310 566868

Mobile phone 6977366073

Fax. 0030 2310 566899

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it


In Hire shops, your opinion counts!